Niki is the CEO of Kartuku, a payment solutions company based in Jarkata, Indonesia. Having started the first ever e-payment company which supplies payment terminals, biometric fingerprint readers, and an internet payment gateway, Niki was every excited to share his insights about building and running a company, especially from a Founder’s perspective.
Particularly, Niki talked about launching a business with very little industry experience and how he worked hard to get his first ever customer on board during his early years. One of the key points that we found valuable was the team management aspect of running a business – he said it is very difficult to manage a team with uncertain goals and provide the best service to customers, whom his competitors failed to satisfy. “ You’ll only know what your customers need only if you’re in their shoes.” said Niki.
Niki finds recent developments within the Myanmar banking sector very exciting and he looks forward to launching a venture here. We hope to see you soon, Niki.